{"id":320,"date":"2026-08-13T08:05:17","date_gmt":"2026-08-13T08:05:17","guid":{"rendered":"https:\/\/mallorca-residence-care.com\/?page_id=320"},"modified":"2026-08-17T15:33:41","modified_gmt":"2026-08-17T15:33:41","slug":"erstattungen_rueckgaben","status":"publish","type":"page","link":"https:\/\/mallorca-residence-care.com\/ca\/erstattungen_rueckgaben\/","title":{"rendered":"Pol\u00edtica de cancel\u00b7laci\u00f3"},"content":{"rendered":"<h1 class=\"wp-block-heading ext-animate--on\">Pol\u00edtica de cancel\u00b7laci\u00f3<\/h1>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>A l&#x27;agost de 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">1. Dret de desistiment<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si, com a consumidor, formalitzeu un contracte de serveis amb Mallorca Residence Care a trav\u00e9s del nostre lloc web, generalment teniu dret a desdir-vos d&#x27;aquest contracte dins de <strong>Podeu desdir-vos del contracte en un termini de 14 dies naturals sense donar cap motiu.<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El termini de desistiment \u00e9s de 14 dies naturals des de la data en qu\u00e8 es conclou el contracte.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">En el cas d&#x27;una subscripci\u00f3 mensual, el termini de cancel\u00b7laci\u00f3 comen\u00e7a quan es formalitza el contracte de subscripci\u00f3. La renovaci\u00f3 mensual autom\u00e0tica o els c\u00e0rrecs directes recurrents no desencadenen un nou termini de cancel\u00b7laci\u00f3 de 14 dies cada vegada.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per exercir el seu dret de desistiment, ha de notificar-nos<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Atenci\u00f3 residencial a Mallorca<\/strong><br>Propiet\u00e0ria: Nicole Birnbaum<br>Santa Margalida, Illes Balears<br>Espanya<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Correu electr\u00f2nic: <strong><a href=\"mailto:info@mallorca-residence-care.com\">info@mallorca-residence-care.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Notifiqueu-nos la vostra decisi\u00f3 de desistir del contracte mitjan\u00e7ant una declaraci\u00f3 clara.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Podeu utilitzar el formulari de retirada model que es mostra a continuaci\u00f3 per a aquest prop\u00f2sit. No obstant aix\u00f2, no esteu obligats a utilitzar aquest formulari.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per complir el termini de desistiment, n&#x27;hi ha prou que envieu una notificaci\u00f3 de la vostra intenci\u00f3 d&#x27;exercir el dret de desistiment abans que expiri el termini de 14 dies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">2. Conseq\u00fc\u00e8ncies de la retirada<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si us retireu v\u00e0lidament del contracte, com a regla general, us retornarem tots els pagaments que hem rebut de la vostra part en relaci\u00f3 amb el contracte del qual us heu retirat.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El reemborsament es far\u00e0 immediatament i com a m\u00e0xim el <strong>14 dies calendararis<\/strong> a partir del dia en qu\u00e8 rebem la vostra notificaci\u00f3 de desistiment.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Generalment, utilitzarem el mateix m\u00e8tode de pagament per al reemborsament que vau utilitzar per al pagament original, tret que s&#x27;acordi expressament el contrari.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">No se us cobrar\u00e0 cap tarifa addicional pel reemborsament.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">3. Inici del servei durant el per\u00edode de retirada<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Podeu sol\u00b7licitar expressament que Mallorca Residence Care comenci a prestar el servei acordat abans que hagi expirat el termini de desistiment de 14 dies.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aix\u00f2 pot ser el cas, per exemple, si s&#x27;ha de dur a terme una inspecci\u00f3 de la propietat, la entrega de claus, la neteja, l&#x27;assist\u00e8ncia als hostes, la inspecci\u00f3 de la piscina o qualsevol altre servei reservat immediatament despr\u00e9s de fer la reserva.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si sol\u00b7licita expressament que comencem a prestar el servei mentre el termini de desistiment encara est\u00e0 en vigor, i posteriorment us retireu del contracte abans de l&#x27;expiraci\u00f3 del termini de desistiment, haureu de pagar, en principi, una quantitat raonable i prorratejada pels serveis ja prestats fins al moment de la retirada, sempre que es compleixin els requisits legals per a aix\u00f2.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si el servei acordat s&#x27;ha prestat \u00edntegrament abans de la finalitzaci\u00f3 del termini de desistiment, el dret de desistiment pot caducar si pr\u00e8viament heu consentit expressament o heu sol\u00b7licitat l&#x27;inici anticipat del servei i heu confirmat que sou conscients que perdreu el vostre dret de desistiment un cop el contracte s&#x27;hagi executat completament.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">4. Cancel\u00b7laci\u00f3 i finalitzaci\u00f3 d&#x27;una subscripci\u00f3 mensual<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Cal fer una distinci\u00f3 entre revocaci\u00f3 i finalitzaci\u00f3.<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El dret legal de desistiment s&#x27;aplica, en particular, durant els primers 14 dies naturals posteriors a la conclusi\u00f3 del contracte.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El <strong>Extinci\u00f3<\/strong> Aix\u00f2, per\u00f2, es refereix a la finalitzaci\u00f3 d&#x27;una subscripci\u00f3 vigent i est\u00e0 regulat pels termes contractuals i de cancel\u00b7laci\u00f3 acordats per al paquet de suport corresponent.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per tant, cancel\u00b7lar una subscripci\u00f3 vigent no constitueix autom\u00e0ticament una baixa.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h1 class=\"wp-block-heading ext-animate--on\">Formulari de retirada de model<\/h1>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si desitja desistir del contracte, pot utilitzar aquest formulari i enviar-nos-el:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>A:<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Atenci\u00f3 residencial a Mallorca<br>Propiet\u00e0ria: Nicole Birnbaum<br>Santa Margalida, Illes Balears<br>Espanya<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Correu electr\u00f2nic: <strong><a href=\"mailto:info@mallorca-residence-care.com\">info@mallorca-residence-care.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per la present em retracto del contracte que he subscrit per a la prestaci\u00f3 del seg\u00fcent servei:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Servei reservat \/ Paquet de cures:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Comanda feta \/ Contracte concl\u00f2s el:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Nom del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Adre\u00e7a del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Adre\u00e7a de correu electr\u00f2nic:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Data:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Signatura del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><em>(nom\u00e9s es requereix si el formulari s&#x27;envia en format paper)<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fi de la pol\u00edtica de cancel\u00b7laci\u00f3<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading ext-animate--on\"><\/h1>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>A l&#x27;agost de 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">1. Dret de desistiment<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si, com a consumidor, formalitzeu un contracte de serveis amb Mallorca Residence Care a trav\u00e9s del nostre lloc web, generalment teniu dret a desdir-vos d&#x27;aquest contracte dins de <strong>Podeu desdir-vos del contracte en un termini de 14 dies naturals sense donar cap motiu.<\/strong>.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El termini de desistiment \u00e9s de 14 dies naturals des de la data en qu\u00e8 es conclou el contracte.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">En el cas d&#x27;una subscripci\u00f3 mensual, el termini de cancel\u00b7laci\u00f3 comen\u00e7a quan es formalitza el contracte de subscripci\u00f3. La renovaci\u00f3 mensual autom\u00e0tica o els c\u00e0rrecs directes recurrents no desencadenen un nou termini de cancel\u00b7laci\u00f3 de 14 dies cada vegada.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per exercir el seu dret de desistiment, ha de notificar-nos<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Atenci\u00f3 residencial a Mallorca<\/strong><br>Propiet\u00e0ria: Nicole Birnbaum<br>Santa Margalida, Illes Balears<br>Espanya<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Correu electr\u00f2nic: <strong><a href=\"mailto:info@mallorca-residence-care.com\">info@mallorca-residence-care.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Notifiqueu-nos la vostra decisi\u00f3 de desistir del contracte mitjan\u00e7ant una declaraci\u00f3 clara.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Podeu utilitzar el formulari de retirada model que es mostra a continuaci\u00f3 per a aquest prop\u00f2sit. No obstant aix\u00f2, no esteu obligats a utilitzar aquest formulari.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per complir el termini de desistiment, n&#x27;hi ha prou que envieu una notificaci\u00f3 de la vostra intenci\u00f3 d&#x27;exercir el dret de desistiment abans que expiri el termini de 14 dies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">2. Conseq\u00fc\u00e8ncies de la retirada<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si us retireu v\u00e0lidament del contracte, com a regla general, us retornarem tots els pagaments que hem rebut de la vostra part en relaci\u00f3 amb el contracte del qual us heu retirat.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El reemborsament es far\u00e0 immediatament i com a m\u00e0xim el <strong>14 dies calendararis<\/strong> a partir del dia en qu\u00e8 rebem la vostra notificaci\u00f3 de desistiment.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Generalment, utilitzarem el mateix m\u00e8tode de pagament per al reemborsament que vau utilitzar per al pagament original, tret que s&#x27;acordi expressament el contrari.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">No se us cobrar\u00e0 cap tarifa addicional pel reemborsament.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">3. Inici del servei durant el per\u00edode de retirada<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Podeu sol\u00b7licitar expressament que Mallorca Residence Care comenci a prestar el servei acordat abans que hagi expirat el termini de desistiment de 14 dies.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aix\u00f2 pot ser el cas, per exemple, si s&#x27;ha de dur a terme una inspecci\u00f3 de la propietat, la entrega de claus, la neteja, l&#x27;assist\u00e8ncia als hostes, la inspecci\u00f3 de la piscina o qualsevol altre servei reservat immediatament despr\u00e9s de fer la reserva.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si sol\u00b7licita expressament que comencem a prestar el servei mentre el termini de desistiment encara est\u00e0 en vigor, i posteriorment us retireu del contracte abans de l&#x27;expiraci\u00f3 del termini de desistiment, haureu de pagar, en principi, una quantitat raonable i prorratejada pels serveis ja prestats fins al moment de la retirada, sempre que es compleixin els requisits legals per a aix\u00f2.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si el servei acordat s&#x27;ha prestat \u00edntegrament abans de la finalitzaci\u00f3 del termini de desistiment, el dret de desistiment pot caducar si pr\u00e8viament heu consentit expressament o heu sol\u00b7licitat l&#x27;inici anticipat del servei i heu confirmat que sou conscients que perdreu el vostre dret de desistiment un cop el contracte s&#x27;hagi executat completament.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\">4. Cancel\u00b7laci\u00f3 i finalitzaci\u00f3 d&#x27;una subscripci\u00f3 mensual<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Cal fer una distinci\u00f3 entre revocaci\u00f3 i finalitzaci\u00f3.<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El dret legal de desistiment s&#x27;aplica, en particular, durant els primers 14 dies naturals posteriors a la conclusi\u00f3 del contracte.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El <strong>Extinci\u00f3<\/strong> Aix\u00f2, per\u00f2, es refereix a la finalitzaci\u00f3 d&#x27;una subscripci\u00f3 vigent i est\u00e0 regulat pels termes contractuals i de cancel\u00b7laci\u00f3 acordats per al paquet de suport corresponent.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per tant, cancel\u00b7lar una subscripci\u00f3 vigent no constitueix autom\u00e0ticament una baixa.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h1 class=\"wp-block-heading ext-animate--on\">Formulari de retirada de model<\/h1>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si desitja desistir del contracte, pot utilitzar aquest formulari i enviar-nos-el:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>A:<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Atenci\u00f3 residencial a Mallorca<br>Propiet\u00e0ria: Nicole Birnbaum<br>Santa Margalida, Illes Balears<br>Espanya<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Correu electr\u00f2nic: <strong><a href=\"mailto:info@mallorca-residence-care.com\">info@mallorca-residence-care.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per la present em retracto del contracte que he subscrit per a la prestaci\u00f3 del seg\u00fcent servei:<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Servei reservat \/ Paquet de cures:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Comanda feta \/ Contracte concl\u00f2s el:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Nom del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Adre\u00e7a del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Adre\u00e7a de correu electr\u00f2nic:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Data:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Signatura del consumidor:<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><em>(nom\u00e9s es requereix si el formulari s&#x27;envia en format paper)<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fi de la pol\u00edtica de cancel\u00b7laci\u00f3<\/strong><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Widerrufsbelehrung Stand: August 2026 1. Widerrufsrecht Wenn Sie als Verbraucher \u00fcber unsere Website einen Vertrag \u00fcber Dienstleistungen mit Mallorca Residence Care abschlie\u00dfen, haben Sie grunds\u00e4tzlich das Recht, diesen Vertrag innerhalb von 14 Kalendertagen ohne Angabe von Gr\u00fcnden zu widerrufen. Die Widerrufsfrist betr\u00e4gt 14 Kalendertage ab dem Tag des Vertragsabschlusses. Bei einem monatlich laufenden Abonnement beginnt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"footnotes":""},"class_list":["post-320","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/pages\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/comments?post=320"}],"version-history":[{"count":4,"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/pages\/320\/revisions"}],"predecessor-version":[{"id":420,"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/pages\/320\/revisions\/420"}],"wp:attachment":[{"href":"https:\/\/mallorca-residence-care.com\/ca\/wp-json\/wp\/v2\/media?parent=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}